Carrier claim intake

Loss, damage & shortage claims—documented from the start.

Give Eagle the shipment facts and evidence needed to evaluate and pursue recovery. Required fields are marked with an asterisk.

Do not fill this out:

1. Claimant & contact

Claimant / company *

Contact name *

Email *

Phone *

2. Carrier & shipment

Carrier name *

PRO / tracking number *

Commercial / purchase invoice number

Ship date

Delivery date

Leave blank only if the shipment was not delivered.

3. Claim details

Claim type *

Loss Damage Shortage

Commodity / item description *

Quantity claimed *

Claimed amount *

Salvage / retained value, if any

What happened? *

4. Supporting documents

Incomplete documentation can delay or prevent recovery.

Upload clear, readable copies. Photos are strongly recommended when available, especially for damage claims. All attachments combined must be under 8 MB; each field accepts one file.

Commercial invoice *

Damage / shortage photo (recommended)

Upload a clear photo when one is available.

Additional photo

Supporting document

Additional supporting document

Examples: repair estimate, inspection report, carrier correspondence, packing list, or replacement invoice. Do not upload Social Security numbers, bank details, or payment-card information.

Submission confirms receipt only; it does not guarantee carrier acceptance or recovery.